Arrival and Departure
Check-in is available from 3:00 PM.
To ensure a smooth key handover, we kindly ask you to inform us of your expected arrival time and to contact us 1 hour before your arrivalto confirm your exact arrival time.
Phone / WhatsApp: +39 335 6919500
On the day of departure, we kindly ask you to vacate the apartment by 10:00 AM at the latest.
Rates
The prices listed on this website are minimum ratesand are based on 2 guests per night, including VAT. Final cleaning and the local tourist tax are charged separately.
Deposit and Booking Confirmation
We are delighted that you have chosen to spend your holiday with us!
After your written confirmation of our offer and upon receiving our booking confirmation, we require a 30% deposit to secure your apartment reservation.
Your booking becomes binding upon receipt of the deposit.
Payment of the Remaining Balance
You may choose one of the following payment methods:
- Bank transfer no later than 3 days before arrival
- Upon arrival by cash, credit/debit card, or instant bank transfer
Please do not transfer the deposit until you have received our booking confirmation. If the payment is not received within the specified period, the reserved apartment will be released and made available for booking again.
Bank Transfer Details
Beneficiary: Holiday der Kuen Barbara
Address: Zenobergweg 22, 39019 Tirolo (Tirol), Italy
Bank: Sparkasse Meran
IBAN: IT83 O060 4558 5900 0000 5007 840
BIC/SWIFT: CRBZIT2BXXX
Please note: After “IT83”, the next character is the letter “O” (as in Oscar, not the number zero)
Cancellation Policy
If you need to cancel your stay, we kindly ask you to inform us as early as possible.
Our cancellation policy is as follows:
- Cancellations made up to 4 weeks before arrivalare free of charge. The deposit will be retained.
- For cancellations made within the last 4 weeks before arrival, the cancellation fee is 100% of the booking amount.
- In the event of no-show, late arrival, or early departure, the full amount for the entire booked stay will be charged.
These cancellation terms apply regardless of whether the apartment can be re-rented in whole or in part. If you are unable to start your holiday as planned, please inform us as early as possible so that we can work together to find a satisfactory solution.
To avoid unnecessary inconvenience, we recommend purchasing travel cancellation insurance.
